Virtual Private Networks (VPN) enable you to enjoy the security and control you’d expect from your own private network while benefiting from the reduced costs associated with a shared infrastructure. Read more about our managed IP solutions which take the form of:
Get a quote on any of these solutions or find out more by investigating the options below.
Domestic managed IP solutions: NeoVPN
Our VPN service is an MPLS based Internet Protocol (IP) Virtual Private Network that enables you to enjoy the security and control you would expect from your own private network while benefiting from the reduced costs associated with a shared infrastructure.
As with all our service offerings, reliability, scalability and manageability are attributes that ensure a robust service. NeoVPN enables cost-effective provisioning and growth to cater for your expanding business needs.
Prioritising and traffic engineering ensures proper handling of various traffic types, such as mission-critical information (ERP and CRM) or time-sensitive traffic (voice and video). With multiple redundancy/back-up options, such as dual last mile and disparate dual services, available on our international MPLS network to guard against common connectivity failures such as last mile where reliability is high.
Call us on 0801 111 636 for more information on this secure VPN network.
Find out more about NeoVPN:
NeoVPN specifications
Our secure VPN solution is comprised of 3 product offerings:
- NeoVPN – Intranet
- NeoVPN – Extranet
- NeoVPN – Internet access
The service offers capacity with transmission speeds of 64 Kbit/s to 1 Gbit/s as standard with Ethernet handoff.
NeoVPN allows you to define bandwidth and traffic requirements by application within Classes of Service, ensuring delivery of higher priority traffic ahead of lower priority traffic while providing a minimum bandwidth per class. Classification of your traffic is done on your router by defining 4 classes of service (3 data traffic classes and 1 voice traffic class) and assigning a Committed Data Rate (CDR) for each application class. We apply multiple traffic engineering techniques to each Class of Service (CoS) in order to assure Quality of Service (QoS) for the applications. The management of latency and bandwidth is done by applying the QoS techniques per CoS on the network, including:
- Classification/Setting of IP precedence bits/marking
- Traffic policing and Traffic shaping
- Queuing mechanisms
- Congestion control
- Traffic engineering
The above is executed by Neotel.
Classes of services
This secure VPN solution is offered with 4 Classes of services:
- CoS 1 - Designed for voice: strict-priority, low-latency, guaranteed delivery.
- CoS 2 - Designed for premium business applications: high-priority, low-latency.
- CoS 3 - Designed for standard business applications: guaranteed-delivery.
- CoS 4 - Designed for best effort traffic, low-priority.
NeoVPN Features and Benefits
| Features |
Benefits |
- Fully managed outsourced network service with the same policies and security enjoyed on a private network.
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- No need to purchase private network WAN equipment.
- No staff training requirements and operational costs network.
- No network hassle of designing, deploying and maintaining private WAN.
- Customers can focus on core competencies.
- Scalability inline with customer needs.
- 24x7 Network management and support.
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- Different Class of Service (CoS)
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- Ensure that mission-critical traffic receives the bandwidth it requires.
- Efficient utilisation of network thus reducing cost.
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- Reputable end-to-end service guarantees aligned with the phased roll out.
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- Monthly reports on traffic profiles.
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- Scalability - VPNs With Faster Provisioning
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- Ease of upgrading or network expansion.
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- Reduce cost by bandwidth optimisation and efficient utilisation.
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- Redundant Network Topology
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- Highly reliable and available network.
- The MPLS core network can be engineered to deliver specific levels of IP service.
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- Consolidation of Data, Voice and Video Services through a Single Connection
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- Potential single access circuit through a single connection.
- Enables advanced applications.
- Reduction in cost brought about by a single network.
- Reduces capital equipment expenditure.
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- NeoVPN Supports a Variety of Access Technologies from 64k Up To 1Gbit/S
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- One consistent platform for total customer VP solution, powered by Juniper and Cisco.
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- Use of private IP addresses internally which remain confidential.
- Optional Network Address Translation allows customers to access external destinations.
- Customers conserve IP addresses and preserve current addressing scheme.
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- Security And Customer - Defined Access Control
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- Enforce your private security policy to administrate which users can access which portions of the network.
- MPLS offers the same level of security available as Layer 2 services by the virtue of using MPLS in the shared network.
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- Improve ability to do business with branch offices, customers, suppliers and partners (intra-and extranets).
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- Single point-of-contact for the Entire Secure VPN Solution.
- LAN and WAN Service Availability, Pricing, Ordering, Provisioning, Testing and Maintenance.
- LAN and WAN Implementation Issues.
- Basic WAN and LAN Design.
- Equipment Procurement.
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- Eliminates the burden and complexity of dealing with and managing multiple vendors.
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NeoVPN Applications
Applications for which NeoMetro Link is best suited include:
- Large businesses
- Internet Service Providers (ISPs)
- Value Added Network Services (VANS)
This Virtual Private Network solution is available in Johannesburg, Pretoria, Cape Town and Durban. Please contact your Account Manager for more information on the offering or call us now on 0801 111 636.
Global managed IP solutions: NeoVPN Global and NeoInternet
Global Managed IP Solution: NeoVPN Global
NeoVPN Global, a best-in-class Multi Protocol Label Switching (MPLS) network, is designed to deliver the most advanced international MPLS solution across a variety of access mechanisms. With a footprint on 6 continents, NeoVPN Global offers a cost-effective and secure means of transmitting data anywhere in the world.
NeoVPN Global Specifications
The network shares a common MPLS core consisting of carrier-class devices, which are installed and commissioned in a dual-plane architecture and are replicated at critical locations to avoid any single point of failure across the networks.
In South Africa, the NeoVPN Global service makes use of our Next Generation Network in the 4 major cities, from where NeoVPN Global services are offered, each of which have multiple PoPs. Our international Cisco network uses carrier-class devices, such as GSRs, 76xx devices in the core and 72xx devices at the remote locations.
Services Supported: The services offered are Layer 3 VPNs. The MPLS VPNs supported by NeoVPN Global international MPLS network are based on RFC 2547bis/RFC 4364.
VPN Topology: Each customer site has at least one physical link connecting the Client Provider Edge (CPE) to the Provider Edge (PE) on the network, while the network allows communication only between sites that are explicitly allowed.
The following topologies are supported on the Layer 3 VPNs:
- Hub and Spoke
- Full Mesh VPNs
- Complex
- Extranet
Routing Protocols Supported: Our international MPLS network supports the following type of CE-PE routing:
- Static Routing
- RIP
- eBGP
- OSPF
- EIGRP
The recommended options are Static and eBGP.
Redundancy/Backup Options for Local Loops: Last mile failures are the most common cause of connectivity failure on networks. Multiple redundancy/backup options of dual last mile and disparate dual services are available on the international MPLS network, to guard against last mile failure.
NeoVPN Global Classes of Service
NeoVPN Global supports 4 distinct Classes of Service (CoS) and also allows for interclass of service bursting, which means that other classes can use the unconsumed bandwidth of another class of service. This applies to all CoS except CoS-1, where no bursting is allowed beyond the contracted speed.
This classification system allows for information being transmitted through the network to be prioritised according to the service selected. We will tailor the services according to your specific business requirements, giving you the best mix of CoS to suit your business, each with its own service level offering.
|
Traffic Type |
Characteristics |
Information Type |
|
CoS- 1 |
Low delay, low packet loss and jitter, minimum guaranteed rate, no oversubscription |
Voice |
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CoS- 2 |
Low delay, low packet loss, low subscription |
Multimedia |
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CoS- 3 |
Low packet loss, medium subscription |
Business applications |
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CoS- 4 |
No guarantees |
Internet |
Additional VPN Services
Value-added services provided by NeoVPN Global include:
- Multicast aware VPNs
- Extranets:
- Extranet with customers having a distinct IP addresses
- Extranet with customers having overlapping IP addresses
- Integrated Internet access:
- Customer does NAT
- Neotel does NAT
Monitoring - The NeoVPN Global service is monitored by our Network Operation Centre (NOC) 24 hours a day, 7 days a week, 365 days a year. The NOC is in constant communication with our trained cable station and PoP staff around the world.
NeoVPN Global Features and Benefits
| Features
| Benefits |
- Fully Managed Outsourced Network Service with the Same Policies and Security Enjoyed on a Private Network
|
- No need to purchase private network WAN equipment.
- No staff training requirements and operational costs.
- No network hassle of designing, deploying and maintaining private WAN.
- Customers can focus on core competencies.
- Scalability in line with customer needs.
- 24/7 Network management and support.
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- Differentiated Classes of Service
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- Ensure that mission-critical traffic receives the bandwidth it requires.
- Efficient utilisation of network thus reducing cost.
|
|
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- Reputable end-to-end service guarantees.
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- Monthly reports on traffic profiles.
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- Ease of upgrading or network expansion.
- Cost-effective provisioning and growth.
|
|
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- Prioritising and traffic engineering ensures proper handling of various traffic types.
|
|
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- Multiple redundancy/backup options guard against common connectivity failures.
|
|
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- Reduce cost by bandwidth optimisation and efficient utilisation.
|
- Redundant Network Topology
|
- Highly reliable and available network.
- The MPLS core network can be engineered to deliver specific levels of IP service.
|
- Security and Customer - Defined Access Control
|
- Enforce your private security policy to govern which users can access which portions of the network.
- MPLS offers the same level of security available as Layer 2 services by the virtue of using MPLS in the shared network.
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Delivered on-net from within major centres in South Africa, NeoVPN Global offers, as standard, a protected service whereby cable failures are mitigated and business continuity is assured. If your requirement is from another location within South African borders, we will provide an off-net service covering North America, Europe and Asia.
Please contact your Account Manager for more information on this MPLS solution. Alternatively, you can call one of our consultants on 0801 111 636.
Feel free to browse our range of telecommunications solutions.
Global Managed IP Solutions: NeoInternet
The Internet has opened up more doors than any inventions that preceded it. In order for your business to flourish it is essential that your Internet Service Provider is at the top of their game. We offer premier Internet solutions, in the form of NeoInternet, for businesses looking to gain a competitive advantage.
We provide Internet services to businesses and Internet Service Providers and with the licence conversion, this term has changed to “Service Providers” for web browsing, email and a variety of other business needs. NeoInternet is a premium Internet service that allows businesses to connect to the outside world and seamlessly use the Internet for their business needs.
Our national IP superhighway forms part of the Global core of the Internet in South Africa, peered with the country's major ISPs. Through our Global Tier 1 Internet Point of Presence (POP) in Johannesburg, our national network connects your business directly to the heart of the Internet.
Leveraging the strength and flexibility of Tata Communications for IP transit and international peering with the world’s leading ISPs, we provide fast access to offshore content, regardless of the location of this content.
The Next Generation, world-class, state-of-the-art infrastructure provides high-speed, redundant connectivity with superior uptimes, multiple peering and IP transit relationships with various content providers and ISPs across the globe.
Call us on 0801 111 636 for more information on our Internet services.
NeoInternet Specifications
Understanding the unique requirement of this market, we offer the following solutions:
IP Transit: IP Transit is a premier Internet service designed to reduce the overall network cost of our wholesale and business clients, where customers need not maintain multiple international links to meet varied demands in their traffic patterns. We guarantee a 100% committed international only throughput, ensuring bandwidth equivalent to the purchased port speed. This Internet service is supported with stringent SLAs which insure that ISPs have no need to buy multiple links in order to meet the dynamic nature of their traffic patterns.
This internet solution can be effectively utilised by ISPs or VANS who have the capability to peer domestically for their local bandwidth requirements.
The Attributes of this Internet Service:
- Guaranteed international only bandwidth (to purchased port speed).
- No domestic bandwidth.
- No capping or rate limits applied.
- Packet Drop: < 1.0%.
- Network Uptime: As per SLA selected.
Premium NeoInternet: Premium NeoInternet is a service designed to reduce the overall network cost of Internet Service Providers, in that ISPs do not need to maintain multiple links to meet the varied demands in their traffic patterns. We assure a 100% committed domestic and international throughput, ensuring bandwidth equivalent to the purchased port speed.
The Attributes of this Internet Service: Guaranteed international and domestic bandwidth (to purchased port speed).
- No capping or rate limits applied.
- Packet Drop: < 1.0%.
- Network Uptime: As per SLA selected.
Burstable NeoInternet: This service is suitable for our business clients whose applications are not bandwidth intensive. The network has been configured in such a manner that the customer will get at least one third of the port speed at any time. The bandwidth is burstable for international and domestic traffic up to port speed depending upon network availability. We do not apply any rate limit or capping on the bandwidth. The product is therefore suitable for businesses whose Internet traffic volume is unpredictable. Companies who select this service can subscribe for any of the port speeds and simultaneously enjoy the benefit of additional bandwidth availability as and when the network permits.
The Attributes of this Internet Service:
- Specialised product to meet domestic traffic exchange needs.
- Available in 1:2, 1:3 and 1:4 variations.
- Domestic bandwidth (to purchased port speed).
- Guaranteed international bandwidth to a percentage of port speed (1:2 = 1/2 port speed, 1:3 = 1/3 port speed & 1:4 = 1/4 port speed).
- International bandwidth is burstable to the full purchased port speed if the global bandwidth is available (this uses Weighted Fair Queuing).
- No capping applied.
- Packet Drop: < 1.0 %.
- Network Uptime: As per SLA selected.
Standard NeoInternet: This product is specially designed for ISPs and other value added service providers whose traffic requirement is a mix of domestic and international. International traffic is rate limited to a fraction of the purchased port speed while domestic traffic is committed to the full purchased port speed. Thus, if a customer has a 2Mbps Standard Internet with a 1:2 contention ratio, they can expect 2Mbps committed local bandwidth and 1Mbps international bandwidth.
The Attributes of this Internet Service
- Specialised product to meet domestic traffic exchange needs.
- Available in 1:2, 1:3 and 1:4 variations.
- Domestic bandwidth (to purchased port speed).
- Guaranteed international bandwidth to a percentage of port speed (1:2 = 1/2 port speed, 1:3 = 1/3 port speed & 1:4 = 1/4 port speed).
- No capping applied.
- Packet Drop: < 1.0 %.
- Network Uptime: > 99 %.
NeoInternet Features and Benefits
| Features |
Benefits |
- Differentiated Service Options
|
- Customers can be offered different bandwidth, based on their requirements.
- Efficient utilisation of network thus reducing costs.
|
|
|
- Reputable end-to-end service guarantees aligned with the phased roll out.
|
- Scalability- Faster Provisioning
|
- Ease of upgrading or network expansion.
|
|
|
- Reduce costs by bandwidth optimisation and efficient utilisation.
|
- Redundant Network Topology
|
- Highly reliable and available network.
- The core network can be engineered to deliver specific levels of IP service.
|
- NeoInternet Supports Variety of Access Technologies from 64k up to 1Gbit/s
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- One consistent platform for total customer solution, powered by Juniper and Cisco.
|
|
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- Customers can have use of private IP addresses internally which remain confidential.
- Optional Network Address Translation allows customers to access external destinations.
- Customers conserve IP addresses and preserve current addressing scheme.
|
- Single Point-of-contact for the Entire Internet Solution.
- LAN & WAN service availability, pricing, ordering, provisioning, testing, and maintenance
- LAN and WAN implementation issues
- Basic WAN and LAN design
- Equipment procurement
|
- Eliminates the burden and complexity of dealing with and managing multiple vendors.
|
Internet Services
- IP Addresses: IP Addresses are only allocated to clients that use the Premium, Burstable and Standard products. If you require IP Transit, you should supply your own IP range. IP Ranges can be acquired from Afrinic.
- DNS Services: DNS Resolution - DNS Host name resolution is part and parcel of this Internet solution.
- Service Level Agreements: SLAs follow the same methodology as the last mile component that the client selects in the order form.
- “Economy” (99%) last mile solution, the entire solution including last mile and NeoInternet service is attributed with this SLA - 99% uptime guarantee.
- “Business” (99.5%) last mile solution, the entire solution including last mile and NeoInternet service is attributed with this SLA - 99.5% uptime guarantee. There is no additional charge for this service other than the 20% increase in last mile costs.
- “Premium” (Above 99.5%) last mile solution, the entire solution including last mile and NeoInternet service is attributed with this SLA - above 99.5% uptime guarantee. The “Premium” SLA service will attract an additional monthly charge for both the last mile solution as well as the NeoInternet service. As these SLAs are customer specific, each charge will be unique and based on the clients requirements.
Services Currently Under Development
We are currently developing the following services for inclusion into the NeoInternet product suite:
- Mail Services
- Spam Protection
- Email Virus Protection
- Email Content Filtering
Wireless vs. Wireline
| Wireless |
Wireline |
- Deployed within 7 working days regardless of distance if feasibility has been established.
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- Deployment time of infrastructure required highly dependent on distance and the complexity of the infrastructure that will be crossed (such as roads, pavements, water pipes, etc.).
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- Limited SLA flexibility – due to limited frequency assigned by regulator & capital constraints to duplicate infrastructure.
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- Highly flexible SLA – dual building entries, dual paths, dual PoPs and variations thereof.
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- Easily relocated – only dependent on coverage.
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- Cannot be relocated – a customer's relocation implies new installation dependent on feasibility.
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- Minimal customer impact – subscriber station has a small footprint.
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- Possibly substantial customer impact – trenching.
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- Limited points of failure (last mile through space).
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- More points of failure (vulnerable last mile).
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- Small installation charge.
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- Substantial installation charge.
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- Affected by atmospheric conditions.
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- Not affected by atmospheric conditions.
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- Ethernet and serial interfaces.
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- Saleable circuit throughput per customer dependent on base station capacity.
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- Saleable circuit throughput per customer dependent on equipment installed at customer premises.
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Our Internet services are available in Johannesburg, Pretoria, Cape Town and Durban. Please contact your Account Manager for any further information on any of our Internet solutions.
Call us on 0801 111 636 for more information on global virtual private networks or order any of our products online.
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