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We are dedicated to providing cost-effective telephone solutions that allow your business to gain the competitive edge. SIP trunking is a voice service that will see you saving time and money in the future.

 

Carrier grade voice solutions: NeoVoice

A service offering in our business suite of telecoms solutions, NeoVoice is a trunk-based service to the business market, providing a multi-line voice solution that combines conventional telephony with intelligent Next Generation voice technology.

NeoVoice fulfils the requirements of businesses in South Africa by connecting both legacy TDM-based and IP-based on-site telephony systems (PABX/PBX) to a national fixed line telephony provider while also utilising and benefiting from a Next Generation voice network.

Contact your Account Manager or call us on 0801 111 636 for more information on this comprehensive telephone solution.

Find out more about the voice service:


NeoVoice specifications

The NeoVoice multi-line voice service is split into 2 distinct products:

  • PRI: PRI is a 30-voice channel service based on our SDH/PDH network. These links are connected to the customer’s telephony system via a G.703 interface, providing the ability to make and receive voice calls to/from any other phone within or outside South Africa.
  • SIP Trunk: A SIP Trunk connects an IP-based telephony system to the carrier network at a trunking level, with its focus on multi-line installations. NeoVoice can be configured in conjunction with an IP-VPN service. MLV SIP Trunk is configured with 30 active channels, which can be increased in increments of 10, up to a maximum of 60 channels per 2Mb trunk.

NeoVoice SIP trunk and PRI features

Features

PRI

SIP trunk

30 channels for Full Service
64Kbps and 8kHz Unrestricted Data Transmission Services
64Kbps and 8kHz Sampled Speech Transmission Services
64Kbps and 8kHz Sampled and 3

.1kHz Audio transmission services

Telephony service

Teletex service

Telefax G4 service (T38 faxing is supported)

Videotex service

Telex service

Telephony 7kHz

Video-telephone service

Caller line identifications

Presentation

Direct dialing inward

(DDI)/Direct inward dialing (DID)

Direct dialing outward (DDO)

150 Geographic number allocation

Emergency call

Supplementary services

Caller line identification

Restriction (CLIP)

Call forwarding

Number barring

Additional geographic number allocation

Additional SIP Trunk Channels

 

Outgoing Call Barring

 

Call Forwarding unconditional

 

Call forwarding busy

 

Call forwarding no reply (CFNR)

 

Quote restricted call

 

Time restricted call

 

Call forwarding by time

 


NeoVoice Features and Benefits

Features

Benefits

Flexibility

Genuine convergence across an IP network.

Investment protection

Connecting to existing equipment protects your infrastructure investment.

Cost monitoring

Detailed itemised billing, allows for easy-to-monitor costs.

Scalability

SIP technology enables channels to be dynamically increased with no additional infrastructure.

Robustness

“Last mile” delivered over single link. Results in maximum service levels of 99% on access portion.


This voice service is available in Johannesburg, Pretoria, Cape Town and Durban. For more information on this service, please contact your Account Manager or call us on 0800 333 636.

Value added voice services: NeoConferencing Phonemeet

Businesses are increasingly spreading their geographical reach and interacting with business partners that are further a field. Attending meetings means that time and travel costs are incurred. We have developed a solution to circumvent this and to make your business more profitable.

Our Audio Conferencing product offering is aimed at addressing the inefficiencies and expenses of traveling to a destination to attend a meeting or communicate with a team. Audio Conferencing is a flexible service aimed at consumer and business customers and will assist you in your efforts to make your business more efficient.


Product benefits

  • Call from any telephone, anywhere in the world.
  • No need for changing your device or your telephone number.
  • Reduce the cost of traveling
  • Setup a conference within 30 minutes.
  • Get quality assistance during your teleconferences.
  • No capital expenditure required.
  • The more you use the less you pay.

Product Features

  • On-demand and scheduled services.
  • Itemised billing.
  • Conference recording (on CD).
  • Stable audio conferencing platform.
  • Premium rated numbers are not used.
  • Operator assistance.

Please contact your account manager for more information on this telecommunications solution. Alternatively you could call one of our consultants on 0800 333 636.

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