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Browse these frequently asked questions for all the answers to your related questions. If you do not find your query here or are looking for more information, please send us an email and we will be sure to add it to the list. You can also view the complete list of Neotel FAQs here

Will Neotel have an independent network or will it depend on the network of Telkom?
How will Neotel's wholesale services benefit, or be noticed by, business and home consumers?
Do you see the mobile telephone companies as potential customers for Neotel?
Are the mobile companies also competitors to Neotel because of the convergence of telecommunications services?

Please select the type of solution you are looking for:

Home solutions

Small business solutions
Less than 50 employees

Medium business solutions
More than 50 employees

Large business solutions
More than 250 employees

Wholesale
Become a wholesale customer

Home Solutions

NeoConnect Lite
A home phone with basic Internet. Packages from R99 p/m

NeoConnect Prime
A home phone with high-speed, high capacity Internet. Packages from 1GB for R279 p/m

NeoFlex Data
High-speed, high capacity, multi-user Internet. Packages from 5GB R499 p/m

NeoGo
High-speed, high capacity, mobile Internet. Packages from 1.5GB for R299 p/m.

Small Business Solutions

Single Location/branch
Multiple Locations

NeoFlex Data

Multi user Internet, from R499 p/m.

NeoFlex Voice

Multi-line voice solution with high levels of customization.

Voice Solutions

We are dedicated to providing cost-efficient voice solutions that will allow your business to gain the competitive edge. Find out more about NeoFlex Voice, the ideal solution for your small business.

Data Solutions

Reliable, cost-effective Internet solutions are essential to the success of any business. Find out about our data solutions that are ideally suited to your small business.

Mobile Solutions

Connecting on the go has become imperative. You’re not always going to be in the office or near a reliable Internet connection, that’s why we offer NeoGo - a datacard solution that allows you to connect.

Medium Business Solutions

Converged Solutions
Voice and Internet solutions are key to the success of your business.

Mobile Solutions
Going online and staying connected in today’s business environment.

Managed Network Solutions
Connectivity is another critical business consideration.

Managed Hosting Solutions
Reliable hosting solutions are critical to the success of your business.

Managed Voice Solutions
We are dedicated to providing cost-effective telephony solutions.

Access Solutions
Reliable and flexible access solutions are the success of businesses.

Large Business Solutions

Converged Solutions
Voice and Internet solutions are the success of your business.

Mobile Solutions
Business doesn’t stop when you’ve left the office for the day.

Managed Network Solutions
Connectivity is another critical business consideration.

Managed Data Centre Solutions
We provide the local and global bandwidth performance demanded.

Managed Voice Solutions
We are dedicated to providing cost-effective telephone solutions.

Access Solutions
These telecoms solutions allow for on-demand provisioning of bandwidth.

Wholesale

Managed Network Solutions
Connectivity is another critical business consideration

Managed IP Solutions
We offer cost-effective and secure solutions for transmitting data anywhere in the world.

Managed Transmission Solutions
Telecoms solutions that offer point-to-point national and international connectivity