NeoBroadband Fibre – Premium Broadband Services for Small and Medium Sized Businesses

Using our superior and robust fibre infrastructure, NeoBroadband Fibre delivers an unparalleled internet experience to businesses looking for an uncapped and unshaped solution with speeds of up to 15Mbps. Ideal for businesses looking for a superior, effective, convenient and fast Internet solution, you can call us on 0860 Neotel(636 835) for more information on this.

NeoBroadband Fibre Specifications

• Uncapped and Unshaped

 NeoBroadband is an uncapped and unshaped Internet service

• Fibre is Symmetrical

This means that your upload and download speeds are the same! Our fibre solution provides equal upload and download speeds meaning that important emails with large attachments or urgent work documents that you need to upload will always go through at high speeds.

• Low contention

Contention Ratio refers to the number of users sharing the same data capacity. The lower the contention ratio the higher the quality of service. A 50:1 contention ratio means that up to 50 broadband customers are sharing the same capacity at any one time. NeoBroadband has a contention ratio of 10:1.

• Superior Fibre Network

Our fibre network does not suffers from heavy congestion issues, resulting in superior speeds and low latencies for our customers

Our fibre network is unaffected by copper theft which leaves business stranded without connectivity for days on end

Our capacity on all the five undersea cables landing in South Africa enables us to provide superb round-trip times resulting in greater throughputs

• Flexibility

Depending on your connectivity needs, your NeoBroadband service can be upgraded to a higher line speed (or downgraded) in a matter of minutes

• Single Point of Contact

End to end customer support for all service issues without having customers deal with multiple vendors and service providers

• “Best-Effort” Service

While no SLA is attached to the NeoBroadband service, out enterprise service desk and IP consultants are always available to assist customers at all times

• CPE/Router

       Neotel provides customers with a fully configured router at no extra cost

Pricelist

The following services are available in the NeoBroadband Fibre portfolio:

IMPORTANT POINTS TO NOTE:

• NeoBroadband has a minimum contract term of 12 months
• When a NAT solution is requested, only 1 Static Public IP Address is provided
• A Fair Usage Policy does apply:

When your Soft Cap limit for the month has been reached, your line speed will effectively be halved for the remainder of the month. There will be no further restrictions or limitations placed on your line while it is rate limited, and your connection remains uncapped and unshaped for this period.

At the beginning of a new month of service, your line speed will revert back to its base profile.

Availability

NeoBroadband Fibre is available in Johannesburg, Pretoria, Cape Town and Durban. All services are coverage dependent.

Get NeoBroadband Fibre

NeoBroadband is available in areas where we have existing fibre coverage. For more information on this cost-effective business solution, please call us on 0860 Neotel(636 835).

Click here to download NeoBroadband Fibre factsheet.

Get NeoBroadband Booster

NeoBroadband Booster is a service that allows NeoBroadband Fibre customers to instantly increase their speeds by the hour. For more information on this cost-effective Broadband solution, please call us on 0860 Neotel(636 835).

Click here for NeoBroadband Booster.