NeoIntellect – The Communication Management Service
NeoIntellect is a web-based communication management service which allows your business to manage, report on and track communication utilisation and spend.
This service enables you to gain better control over your communication spend and to streamline your communication systems. It also allows you to manage your channels of communication more effectively.
This solution can integrate seamlessly with the key systems within your organisation, enabling information and reports to give you better insight into your individual communications spend:
- HR - For employee database and salary deductions.
- CRM - For customer contact information and to create a corporate directory.
- ERP - For customer/partner/supplier information for the corporate directory.
- Accounting - For approved payments and payment history analysis.
- Active Directory - For network user information.
With NeoIntellect, the decision makers in your organisation receive the necessary information they need, which can amount you saving between 10-40% on your communication spend.
The Benefits of NeoIntellect
- Ease of deployment.
- Intuitive and easy to use, with quick support for users.
- Single system for reporting and billing, from multiple sites and cost centres.
- No additional investment in current infrastructure.
- Outsourced solution reduces time taken for a resource to manage all fixed line, mobile, fax and Internet suppliers.
- Savings in employee communications spend of between 10 – 40%.
- Information and reports on demand, how and when you want them.
- Pull info from the secure website.
- Receive daily, weekly or monthly reports in your inbox.
- Request reports when set thresholds reached.
- Sophisticated web-based solution.
- User-defined security levels.
- Insight into employee activities.
- Insight into service providers costs.
- Access to information and reports on demand.
|Real-time Notification and Analysis
- Eliminates out-dated reports based on historical data.
- Enables immediate, timeous action to counter abuse and overspend.
- Rapid assessment of inefficiencies and wastage.
- Single system for monitoring communications spend.
- Accurate allocation of telephony costs to applicable costs centres enable reduction and measurement of improvement.
- Timeous reporting per user, department and branch ensures budgets are adhered to.
- Measurements of ISP services and costings reduce overcharging.
This solution relied on a web-based sign-on, which means you are able to access your reports from any Internet connection, regardless of your location. If you’d like to find out more about this communication management service, please contact us on 0860 Neotel(636 835).
Click here to download NeoIntellect factsheet.